Refund policy
Returns for Your Purchase
At 37S FURNITURE LLC, we want your furniture purchase to meet your expectations. If you need to return an eligible item, please contact our customer service team before sending anything back.
Return Period
Return requests should be submitted within 30 days of delivery.
Return Conditions
Furniture must be returned in its original condition and should:
- Remain unused and free from damage.
- Not have been assembled, modified, or altered.
- Include applicable parts, accessories, and packaging.
- Be protected appropriately for return transportation.
Non-Returnable Items
Certain products may not qualify for return, including:
- Custom or made-to-order furniture.
- Final-sale merchandise.
- Items that have been assembled or modified.
- Products damaged after delivery through improper handling.
Refunds
Once the returned merchandise has been received and inspected, we will determine whether the return meets the applicable requirements.
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged Furniture
If your furniture arrives damaged, please contact us promptly with your order information and details about the condition of the item so that we can review the matter.
37S FURNITURE LLC
37 S 4TH AVE
Mount Vernon, NY 10550
United States
Email: akinmarlinrywilli@gmail.com